WindQuester Warranty Policy

1) Standard Warranty Coverage

WindQuester stands behind the quality of every product we make. Most products are covered by a 2-Year Limited Warranty against manufacturing defects under normal use.

2) Electronics & Power Accessories

Products that include electrical components—such as air pumps, power lights, fans, or USB-charged devices— are covered by a 1-Year Limited Warranty from the date of purchase.

This warranty covers manufacturing defects only and does not apply to:

• Battery aging or normal wear and tear
• Water damage, misuse, impact, modification, or improper handling
• Products purchased from unauthorized or second-hand sources

3) Warranty Terms & Conditions

• Warranty applies to the original purchaser only, and proof of purchase is required.
• Covers manufacturing defects under normal use conditions.
• Repairs or replacements do not extend the original warranty period.
• Damage from misuse, accidents, or normal wear and tear is not covered.

4) How to Make a Warranty Claim

Please contact our support team with your order number and product photos at info@windquester.com.

Our team will respond within 2–3 business days and provide repair, replacement, or alternative solutions based on your case.

5) Additional Notes

• All WindQuester products purchased from official channels are eligible for this warranty.
• Items purchased second-hand or from unauthorized sellers are not covered.
• Replacement items may be the same model or an equivalent product of similar value.
• Each pump includes a 1-Year Limited Warranty against defects.

Need Assistance?

For warranty questions, replacement requests, or after-sales support, please email us at info@windquester.com.