Shipping policy
Shipping
Order Processing
Orders are normally processed and dispatched within 24 hours on business days, excluding weekends and holidays. Tracking information is emailed after dispatch.
Available shipping methods, delivery estimates, and charges depend on the delivery address, selected products, package size, inventory availability, and fulfillment path. The options and final charges available for your order are shown at checkout.
Bundle and split-shipment notice: An order may be sent in more than one package when inventory or fulfillment paths differ. Separate tracking may be provided for each shipment.
United States
Eligible orders may be fulfilled through an approved U.S. warehouse or Amazon Multi-Channel Fulfillment path. Availability can vary by product.
- Standard Shipping: $9.99 USD
- Free Shipping: orders of $79 USD or more
- Express Shipping: $15.99 USD only when it is available for the selected fulfillment path
Canada
Eligible orders may be fulfilled through an approved Canadian warehouse or Amazon Multi-Channel Fulfillment path. Availability can vary by product.
- Standard Shipping: $9.99 CAD
- Free Shipping: orders of $99 CAD or more
- Express Shipping: $19.99 CAD only when it is available for the selected fulfillment path
Australia
Eligible orders may be fulfilled through an approved Australian warehouse or Amazon Multi-Channel Fulfillment path. Availability can vary by product.
- Standard Shipping: $9.99 AUD
- Free Shipping: orders of $99 AUD or more
- Express Shipping: $19.99 AUD only when it is available for the selected fulfillment path
International Pilot
Automatic online checkout is currently available only for eligible orders shipping to Germany, the Czech Republic, Japan, and South Korea. Eligible International Pilot orders are currently fulfilled from our approved Canadian fulfillment location.
Final shipping options are shown at checkout. Availability and rates depend on the destination, selected product, package size, inventory availability, and fulfillment location. Long, bulky, or otherwise restricted items may be unavailable for automatic checkout or may require a separate shipping quote.
International free-shipping promotions do not apply unless a free-shipping option is specifically shown at checkout.
International Pilot orders are currently shipped on a Delivered at Place (DAP) basis unless checkout expressly states otherwise. Duties, VAT, import taxes, customs charges, brokerage fees, and carrier collection fees are not included in the product price or shipping charge unless expressly stated. The recipient may be required to pay these amounts before or at delivery.
Questions about shipping can be sent to info@windquester.com.